Privacy Policy
Effective Date: March 24, 2025
At Urban Hato, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, urbanhato.net, or make a purchase from us.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: When you place an order, subscribe to our newsletter, or contact us, we may collect your name, email address, phone number, shipping address, billing information, and payment details.
- Non-Personal Information: We may collect data about your device, browser type, operating system, IP address, and browsing activity on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders.
- To provide customer service and support.
- To send promotional emails or newsletters (with your consent).
- To improve our website and services.
- To detect and prevent fraudulent transactions.
- To comply with legal obligations.
3. Data Sharing and Disclosure
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted partners or service providers to perform essential business functions, such as shipping, payment processing, or marketing. These third parties are required to protect your information in accordance with applicable laws.
We may also disclose your information if required by law or to protect our rights, property, or safety.
4. Data Security
We implement a variety of security measures to protect your personal information. This includes the use of encryption technologies, secure servers, and strict access controls. However, no method of transmission over the internet or method of electronic storage is 100% secure, so while we strive to protect your personal data, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. These tools help us understand user behavior, improve site functionality, and personalize content and ads. You can control or disable cookies through your browser settings, though this may affect your ability to use some features of our website.
6. Your Privacy Rights
You have the right to:
- Access and update your personal information.
- Request the deletion of your personal data, subject to certain exceptions.
- Opt-out of promotional communications at any time by following the unsubscribe instructions in emails.
To exercise these rights or if you have any concerns regarding your privacy, please contact us at info@urbanhato.net.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:
Urban Hato
309 Simpson Rd, Dubach, Louisiana
Email: info@urbanhato.net
Phone: (318) 777-1637
By using our website and services, you acknowledge and accept the terms of this Privacy Policy.